Support 🐾

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Common questions

Is PetOkay a replacement for my vet?

No. PetOkay is an educational tool that helps you understand what you're seeing and how urgent it might be. Always consult a licensed veterinarian for diagnosis and treatment.

Are my pet's photos stored?

No. Photos are analyzed by AI to produce your result and are not stored on our servers β€” only the text result is saved to your scan history.

How do I delete my account?

In the app: tap your avatar (top right) β†’ Delete Account β†’ confirm. Your account and all data are permanently removed.

Is PetOkay free?

Yes! PetOkay is free on the App Store. A Pro tier with extra features is coming β€” join the waitlist inside the app to lock in founding-member pricing.

Which pets does it work with?

Dogs and cats work best. Birds, rabbits, and other companion animals are supported too β€” clear, well-lit close-up photos give the best results.